Support Center
Your lifeline for emergency IT recovery
Welcome to the OC-IT Support Center. Please use the following contact information for technical support requests only. For all other inquiries, please use the information and form on the Contact Us page.
- For immediate support, please call 949-373-8180. Our emergency response time is 1 hour or less
- For proactive 24/7 support that costs less than your daily cup of coffee, consider our managed services
OC-IT Managed Services
Enrolling in our monthly managed services is the smartest way to prevent downtime in productivity and unexpected hardware and software costs. We provide 24/7 network security and support that promotes the proactive maintenance and stability of your organization’s IT environment. Choose from 3 hassle-free plans to fit your needs and budget.
OC-IT’s Managed Services plans include:
- Premium on-site scheduling
- 15% to 20% OFF hourly rate or FREE service calls
- Guaranteed emergency response time
- Discounted or FREE remote/phone support
- 24/7 network monitoring
- Server stability and performance
- Notifications of unusual events
- Daily backup monitoring
- Daily firewall monitoring
- Executive Summary Monthly Report
- Virus definition updates
- Unlimited Remote Patch Management
- Online custom Client Portal
- Creation of Acceptable User Policy
- Daily system status email
- Quarterly Review and Planning Meeting